FAQ
What types of products do you offer?
At Posterised, we unleash a bold collection of streetwear that marries comfort with functionality. Our standout pieces, like the Crown Hoodie and Crown Shirt, are designed for basketball enthusiasts and fashion lovers who dare to make a statement both on and off the court.
How long will it take to receive my order?
Patience is a virtue, but we know you’re eager to rock your new gear! Our custom-made products typically take 2-7 business days to produce before they ship. Once shipped, expect domestic delivery in Australia within 3-8 business days, or 10-27 business days for international orders. Keep your eyes peeled for tracking updates!
What is your return policy?
We believe in taking risks, but we also want you to feel confident in your purchase. You have 14 days after receiving your item to request a return, provided it’s unworn, unused, and in its original packaging. If you need to return something, reach out to us, and we’ll guide you through the process!
Can I exchange my item?
Absolutely! The fastest way to get what you want is to return your item and make a separate purchase for the new one. It’s all about seizing the moment and getting that perfect fit!
What if my order arrives damaged or incorrect?
We’re all about adventure, but we don’t want any bumps in your journey! Inspect your order upon arrival and contact us immediately if there’s an issue. We’ll evaluate the situation and make it right, ensuring your experience is as smooth as possible.
Do you ship internationally?
Yes, we’re ready to conquer the globe! We ship to most countries worldwide, but be aware that international orders may be subject to customs fees and import duties. These charges are the responsibility of the recipient, so prepare for the unexpected!
How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking information. Give it 24-48 hours for the tracking to become active. Get ready to follow your package on its journey to you!
What materials do you use in your products?
We’re committed to making a statement while being eco-friendly! Our products are crafted from sustainable materials, ensuring you not only look good but also feel good about your choices. Join us in making a positive impact!